Your First Visit at At Four Fountains De-Stress Spa
Your First Visit

At Four Fountains De-Stress Spa we provide therapies that are highly scientific and therapeutic. Here is what you can expect on your first visit to the spa.

1

Meet and Greet

On your arrival at Four Fountains De-stress Spa, you will be greeted by our front desk executives. Please let them know if you have already made an appointment. Even if you haven't, our team will make every effort to accommodate you subject to availability.

2

Understand Programmes

Our Guest Health Counselors will give you a short introduction to the 8 programmes that we offer at our spa and the various therapies offered under each. They will help you fill out a profile form and schedule a consultation with our Spa Doctor.

3

Know Your Stress Level

Next, you will be introduced to our Spa Doctor who will first check your current health status. Do let the Spa Doctor know if you are suffering from any medical condition that may prevent you from undergoing a spa therapy that day. The Spa Doctor will next help you take a Computerized Stress Test. This test helps to understand your body's ability to cope with stress. During the test your heart rate will be determined and the doctor will calculate the variability based a computerized algorithm. The doctor will now be able to identify your level of stress as high, medium or low.

4

Calculate Your Lifestyle Assessment Tool (LAT) Score

Once your stress level is determined, the Spa Doctor will administer our Lifestyle Assessment Tool (LAT) questionnaire on an i-Pad. The Lifestyle Assessment Tool is a questionnaire related to your lifestyle that helps the Spa Doctor understand the reason for your stress based on your symptoms and lifestyle factors.

5

Understand the Programme You Are Recommended

Based on your Stress Level and your LAT score the Spa Doctor suggests the most beneficial programme for you. Every programme is of 12 weeks duration with a recommended frequency of massage, diet plans, exercises and lifestyle modifications. The Spa Doctor takes you through a small presentation regarding the programme. You may clarify any doubts at this stage.

6

Preparing For Your Therapy Session

Your Health-in-Charge will then take you to a clean, fully equipped therapy room where a comfortable massage therapy bed awaits you. The room contains an in-built shower enclosure, a locker for your valuables, a place to hang your clothes and a chair. Your Health-in-Charge will leave the room and wait outside while you remove your footwear, lock your valuables and change into disposable underclothes provided by the spa. Your Health-In-Charge will give you a few minutes for this process and you can knock on the door to indicate that you are ready. Before starting, your Health-In-Charge will confirm the therapy you have been recommended and the start time. Do let him/her know if you would like to adjust the room temperature at this stage.

7

During You Therapy Session

Once you start with your spa therapy, be at complete ease. Your Health-in-Charge will enquire whether the pressure and room temperature are at par with your expectations and if you desire any change you can let him/her know. Throughout your therapy the Health-In-Charge will follow our prescribed standards of draping i.e. parts of your body that are not being worked on will always remain covered with a draping cloth.

8

At The End of Your Therapy Session

Once your session is over, your therapist will inform you the end time and leave the room. You can take shower in the attached shower in your room. In the shower you will find provision for hot and cold water as well as shampoo and body gel. Once you are done with your shower and dressed, you are requested to press the calling bell in the room to let your Health-In-Charge know you are ready to leave the room.

9

Before You Leave

You can then proceed to the reception and be seated where you will be offered a refreshing cup of warm green tea. A feedback form will be offered to you for your comments and your suggestions are highly appreciated. Should you wish to speak to someone at this stage our front desk executives will be more than happy to assist you.

10

Follow-Up

Since we believe in providing therapies with long-term benefit, our Spa Doctor will get in touch with you the day after your therapy to answer any follow-up questions you may have regarding your newly prescribed programme. Kindly let the doctor know the best time to get in touch with you over phone.