Pre Paid Regime Plan

Spa Membership Plans

Our Pre-Paid Memberships make our already affordable spa therapies even more affordable.

Benefits Wellness Happy Hours Wellness Gold Wellness Platinum Wellness Iridium

Discount

50% (only Mon-Fri) 20% all days 20% on Weekends(Sat-Sun)& 50% on Weekdays (Mon-Fri) 50% all days and times

Weekday Discounts

No Yes No No

Can be used by

Any family member Any family member Any family member Any family member

Can be used at

Any location Any location Any location Any location

Validity

12 months 12 months 18 months 30 months

*Click here for a list of Bank Holidays on which this membership is not valid
*Weekday discount will be first deducted from the price of the therapy before membership discount is applied on the discounted price
*Any add-on discounts / benefits other than those mentioned above will be applicable only at the spa at which the membership has been purchased / renewed

How It Works

A pre-paid membership at Four Fountains De-Stress Spa is like a pre-paid account that you open with the spa. You open this account by making an up-front payment. After making the up-front payment you receive a Membership Card that reflects the opening balance in your account.

Once you receive your Membership Card, each time you take a therapy at any of our spas you don't need to pay anything further. All further transactions are cashless till your membership is valid. You get a discount on the price of the therapy. The discount varies as per the membership plan chosen by you.

The price of the therapy after the discount is reduced from the opening balance on your Pre-Paid Membership Card and the new balance is reflected on your card.

You can continue enjoying the benefits of your Pre-Paid Membership till your account balance becomes nil, after which you may renew your Pre-Paid Membership by recharging your account once more. The entire balance on your Pre-Paid Membership Card has to be utilized within the assigned validity period.

With our Pre-Paid Membership you enjoy the following benefits

  • Freedom to let your family use your card*
  • Attractive membership discounts that make our affordable spa therapies even more affordable
  • Additional weekday discounts on select membership plans*
  • Cashless transactions at the spa every time you visit
  • Flexibility of choosing any therapy
  • Freedom to use at any of our spas across India*
  • Long validity so you can consume your entire pre-paid balance

*Physical card or OTP required
*Wellness Gold and Wellness Silver
*Please click here for the latest list of locations

  1. You are required to carry your Membership Card to the spa at the time of your appointment.
  2. Your Pre-Paid Membership Card can be used by any member of your family. However, to secure your membership balance, One Time Password (OTP) sent to your registered mobile number is necessary for every transaction / redemption on your pre-paid membership. Please share the OTP with your family to help them use your Card.
  3. Your Pre-Paid Membership Card is valid at all locations of Four Fountains De-Stress Spa across India.Please visit for the latest list of locations. However, therapy prices charged to you would be as applicable at the location where the therapy is being availed.
  4. Your Pre-Paid Membership Card is valid for a period of 12 months or till your account balance becomes nil, whichever is earlier. The balance may be carried forward by renewing the Pre-Paid Account before it expires. But in case of non- renewal the balance in your account will be forfeited on expiry.
  5. Your Pre-Paid Membership Card is non-refundable.
  6. Reselling of your Pre-Paid Membership or its associated discounts is not permitted.
  7. In the event of insufficient balance in your account the discount would be applicable only on the available balance.
  8. Prices of therapies and memberships are subject to change without prior intimation. Please visit for the latest prices
  9. Gift vouchers and retail products cannot be purchased using your Pre-Paid Membership Card. Further, this card can only be used at Four Fountains De-Stress Spa and not at any other brand of the company.
  10. Membership discount cannot be clubbed with any other discount or offer.
  11. Appointments are subject to availability of therapists and rooms and are provided on a first-come first-served basis; since availability status changes frequently based on cancellations or additional bookings, management reserves the right to provide your preferred slot or suggest an alternative slot based on your next best preference.
  12. Repeated cancellation of booked appointments (more than thrice in a month) may require us to charge a cancellation fee to your account.
  13. Weekday discounts are not applicable if the weekday also happens to be a Bank Holiday. The list of applicable Bank Holidays will be as per the city in which you wish to redeem your membership. Please click here to see the list of Bank Holidays by city.
  14. Further, In case a Bank Holiday falls on a weekday
    • Wellness Happy Hours Pre-Paid Membership is not valid
    • Wellness Gold Pre-Paid Membership gets 20% discount but no weekday discount
    • Wellness Platinum Pre-Paid Membership gets 20% discount
  15. Renewal of your membership can be done before or after your balance is exhausted or validity period ends; however, to renew your membership, the complete up-front payment required for each plan needs to be made.
  16. Four Fountains De-Stress Spa provides only same-gender therapies i.e. male therapists for male guests and female therapists for female guests. All other spa rules and regulations also apply.
  17. Complimentary Head Massage will be available only on producing next appointment cards else at least on FB check-ins.

Spa Rules & Regulations

Right to Admit & Offer Spa Therapies

We reserve the right to admit guests and offer spa therapies. Spa therapies will be offered only to medically fit persons of age 16 years and above. The decision of the spa team in declaring a guest fit and eligible to take a spa therapy is final and binding. Appointments are subject to availability and hence we recommend booking appointments well in advance.

Same-Gender Therapist Policy

Our policy is to offer only same-gender therapies, i.e. a lady therapist for a lady guest and a gentleman therapist for a gentleman guest. We also require our guests to use the disposable underclothes provided for every therapy in order to maintain the highest standards of privacy and hygiene. All therapies are provided only at the spa premises between the start and end times advertised. While every reasonable effort will be made to provide a specific therapist, we offer no assurance of the same.

Full Disclosure

Guests are required to make full disclosure of their health condition, allergies etc. at the front desk before starting their therapy since some spa therapies may not be recommended in case of contraindications.

Medical Advice

Advice by the Spa Doctor or Guest Health Counsellor should not be construed as a substitute for medical advice by a family physician or specialist. Guests are required to cross-check with their physician or specialist before implementing recommendations relating to exercise, diet and lifestyle changes.

Customization

The duration, technique and material used for every therapy is scientifically pre-determined by our technical trainers. It will not be possible to modify or customize them beyond permissible limits.

Spa Menu & Prices

List of spa therapies offered and their prices are subject to change without prior intimation. Guests are required to check with the spa front-desk for the latest menu and prices before selecting their spa therapy.

Late Arrivals & Therapy Duration Extension

In case of late arrival by a guest beyond ten minutes of the scheduled appointment time, we reserve the right to shorten the therapy duration for the same price or offer a completely different therapy of a shorter duration. This is so that the next appointment is not delayed.

Personal Belongings

Responsibility of personal belongings rests solely with our guests and we accept no responsibility for lost or misplaced belongings. While we strongly advise against carrying valuables to the spa, provision for a guest locker has been made in every spa room. Please use the locker and retain the keys with you during the entire duration of your visit.

Inappropriate Behaviour

Our therapists reserve the right to stop any therapy at any point of time in the event of any inappropriate behavior, gestures, innuendos or requests of sexual nature by a guest. Such guests will be blacklisted and no further appointments will be offered to themduration of your visit.

Refunds & Extensions

Pre-paid memberships and gift vouchers cannot be refunded. Their validity cannot be extended either.